Useless people...
Whichever part of the world you are living in, it is agreeable that one of the most difficult times for an individual is dealing with a person(s - good luck!) in power or authority who do not have the skills nor the wisdom to take decisions to bring about useful changes to their communities.
How frustrating!
How do you deal with it?
Well the renowned HBS Prof. Kotter advises the following:
1. Establish a Greater Sense of URGENCY - this mean analyse the competition on the market discuss (potential) crises and/or major opportunities
2. Create a GUIDING COALITION - put together a group with enough power to lead the change, then get them to work together.
3. Develop a VISION & STRATEGY - create the vision to help direct the change effort, and strategies to achieve the vision.
4. Communicate the CHANGE VISION - use all the comm channels to constantly relay the new vision and strategies. Find a role model who will guide the coalition!
5. Empower OTHERS TO ACT - get rid of the blockers (the nonos'), scrap the processes that undermine the change. take risks and non-traditional ideas...
6. Creating SHORT-TERM WINS - plan for some visible performance improvements, then create those wins and be sure to reward and recognise the winners!
7. Consolidate GAINS & PRODUCE EVEN MORE CHANGE - use the drive of the increased brand credibility and momentum to address other systems structures. Hire, promote and develop the people who who implement the change vision. If the projects get boring - get new ones or add themes to them or new change agents. And be sure not to declare victory too quickly!
8. Institutionalising the CHANGES IN THE CULTURE - think about your customer and how to improve performances and productivity through them, have a strong sense of leadership (which encompasses management). Be sure to not to forget to articulate the connections between new behaviours and the firms successes. People will get bored and old - so have the leadership development and succession plans in order!
There you have it folks and that's a wrap!
Originally posted in Oct. 2011
Whichever part of the world you are living in, it is agreeable that one of the most difficult times for an individual is dealing with a person(s - good luck!) in power or authority who do not have the skills nor the wisdom to take decisions to bring about useful changes to their communities.
How frustrating!
How do you deal with it?
Well the renowned HBS Prof. Kotter advises the following:
1. Establish a Greater Sense of URGENCY - this mean analyse the competition on the market discuss (potential) crises and/or major opportunities
2. Create a GUIDING COALITION - put together a group with enough power to lead the change, then get them to work together.
3. Develop a VISION & STRATEGY - create the vision to help direct the change effort, and strategies to achieve the vision.
4. Communicate the CHANGE VISION - use all the comm channels to constantly relay the new vision and strategies. Find a role model who will guide the coalition!
5. Empower OTHERS TO ACT - get rid of the blockers (the nonos'), scrap the processes that undermine the change. take risks and non-traditional ideas...
6. Creating SHORT-TERM WINS - plan for some visible performance improvements, then create those wins and be sure to reward and recognise the winners!
7. Consolidate GAINS & PRODUCE EVEN MORE CHANGE - use the drive of the increased brand credibility and momentum to address other systems structures. Hire, promote and develop the people who who implement the change vision. If the projects get boring - get new ones or add themes to them or new change agents. And be sure not to declare victory too quickly!
8. Institutionalising the CHANGES IN THE CULTURE - think about your customer and how to improve performances and productivity through them, have a strong sense of leadership (which encompasses management). Be sure to not to forget to articulate the connections between new behaviours and the firms successes. People will get bored and old - so have the leadership development and succession plans in order!
There you have it folks and that's a wrap!
Originally posted in Oct. 2011
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